Yathiraja Inc. is presided by Balaji Madapusi, a highly qualified IT professional, holding a MS Software Systems degree from Birla Institute of Science & Technology (BITS) Pilani and a Bachelors degree in Computer Engineering from Madurai Kamaraj University, India. After a plethora of years in IT consulting and working for large Salesforce.com implementation partners on a variety of complex projects, I decided to practice implementing Salesforce technical solutions as a freelancer. As a highly experienced hands-on Salesforce Technical Architect with a wide range of skills in the ecosystem, my passion is to fully focus on providing expert technical services to Salesforce end-user companies and implementation partners. Whether you are about to implement a new Salesforce.com cloud solution, need a trusted SME for expanding your existing implementation, or would like a seasoned Salesforce Technical Architect for your projects, you found him here.
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The project was for a world market and technology leader for compounding and extrusion systems, sorting, shredding, and washing equipment, including conveying, mixing, and feeding technology for a variety of industries across the entire globe.
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As a Salesforce Technical Architect, actively participated in discovery workshops, demonstrated proof of concepts (POC), performed design walkthroughs, developed framework components for instrumentation, triggers, common utilities and designed an integration solution with backend ERP and external applications.
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Sales, Service, Experience, Manufacturing Cloud, Field Service, Lightning Flows, Platform Events, LWCs, Apex, Visualforce, Salesforce DevOps Center, Microsoft Entra, Azure Blob Storage, Azure Integration Services, SAP, DocuSign, Google reCAPTCHA, VIES VAT number validation, Camos CPQ, AEB Trade Compliance Management, INXMAIL, Power BI.
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The project was for a leading technology-enabled biopharmaceutical services company that provides patient and provider support, access and adherence solutions for specialty and branded medications. The scope was to build multiple configurable branded experience cloud sites catering to the needs of various pharmaceutical companies and programs.
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As a Salesforce Technical Architect, architected and designed an experience cloud solution leveraging on flows, lightning web components, aura components, apex and API. The solution included integration with Auth0 using a custom authentication provider, callout to AWS Template Manager API for pdf generation, embedded signing employing DocuSign, Provider search with NPI Registry and Smarty Streets for address lookup.
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Experience Cloud, Salesforce CMS, Lightning Flows, LWCs, Aura Components, Custom Metadata Types, Auth. Providers, External Credentials, Platform Cache, Pub/Sub API, Platform Events, Custom Domains, Custom URLs, AWS Template Manager, Auth0, DocuSign, NPI Registry and Smarty Streets.
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The project objective was to modernize and unify the service platform in North America, migrating legacy applications built on Oracle Service Cloud and home-grown tools to Salesforce Service and Experience Cloud involving complex data integrations, migrations and business workflows.
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As a Salesforce Technical Architect, owned all design and technical architecture aspects of the Salesforce.com solution including custom development, systems integrations, data migration, setting up best practices frameworks and collaborating with multiple technical and business stakeholders.
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Service Cloud, Experience Cloud, LWC, LWR, Aura Components, Apex, APIs, Visualforce, Lightning Flows, Salesforce Connect, Coveo for Salesforce, Youreka Forms, Tavant Warranty On Demand (TWOD), 8x8 Contact Center, Qualtrics XM Survey, LMS Absorb, Azure Active Directory, Azure Storage Blob.
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A leading global financial group backed by 2,700 locations in over 50 countries and regions, offering comprehensive and tailored financial solutions to clients worldwide, required implementing Sales & Service Cloud solutions and transitioning Classic applications in to Lightning Experience.
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Designed a Global CRM-In-A-Box solution that aligns with a "need to know" approach to data sharing and can be rolled out with minimal customization to different regions and countries governed by distinct compliance regulations. Successfully transitioned a Classic application with heavy customizations to Lightning Experience.
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Sales Cloud, Service Cloud, Lightning Aura and Web Components, Apex, Visualforce, APIs, Platform Shield Encryption, Salesforce Connect, Avention, CloudLock and Informatica Intelligent Cloud Services (IICS).
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